Tidio
by Tidio💬 Customer SupportSimple AI chatbot for your website — answers customer questions 24/7, installs in minutes
A live chat and chatbot platform for small businesses. Easy to set up — add a chat widget to your site in minutes. Includes AI-powered responses and visitor tracking. Free tier available; paid from $29/mo.
Lyro AI chatbot, live chat, ticketing, Shopify integration
Free tier From $29/moEnterpriseAPI: API available
Last updated: March 20, 2026 · Pricing verified from official sources. Prices are subject to change by the provider.
Pricing
Free TierYes — 50 conversations
Entry Plan$29/mo Starter
Team Plan—
EnterpriseCustom pricing
API PricingAPI available
Prices exclude applicable taxes (VAT/GST/sales tax varies by region).
Specifications
Context / Input—
Max OutputChat, email
ModalitiesText
Agent / AgenticLyro AI chatbot
SecurityBasic
Self-hostedNo
AI Fit Score Benchmark Data
Performance indicators used in our Fit Score engine. Scores are normalised 0–100 based on industry benchmarks and testing.
68
Reasoning
70
Code Quality
88
Speed
65
Ecosystem
Best For
Small business, e-commerce chat
Recommended roles:foundersalesfreelancer
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Frequently Asked Questions
How much does Tidio cost?
Tidio offers a free tier. Paid plans start at $29/month. Enterprise pricing is available on request.
Is Tidio free?
Yes, Tidio offers a free tier with limited features. For full access, paid plans start at $29/month.
What is Tidio best for?
Tidio is best for Small business, e-commerce chat. Key features include: Lyro AI chatbot, live chat, ticketing, Shopify integration.
Is Tidio right for you?
Get a personalised AI Fit Score based on your role, budget, team size, and priorities.
Start the recommendation wizardStart wizard aitoolsmentor.com · Pricing verified March 20, 2026 · AI Tools Mentor Fit Score