Gainsight
by Gainsight (Vista Equity)💬 Customer SupportEnterprise customer success — health scores, playbooks, AI agents for churn prevention
Health scores, playbooks, AI agents, surveys, journey orchestration
Last updated: March 29, 2026 · Pricing verified from official sources. Prices are subject to change by the provider.
Pricing
Price stable
Free TierNo
Entry PlanContact Sales (~$2,500/company/mo)
Team Plan—
EnterpriseCustom pricing
API PricingREST API
See full API pricing & compare models →Prices exclude applicable taxes (VAT/GST/sales tax varies by region). Monthly prices shown — annual plans typically save 15-20%.
Specifications
Context / Input—
Max OutputCS dashboards, playbooks
ModalitiesText
Agent / AgenticNo
SecuritySOC 2, HIPAA
Self-hostedNo
Gainsight — Who Is It Best For?
Enterprise customer success, churn prevention
Ideal for:other
✅ Strengths
• SOC 2, HIPAA certified
• Health scores
💭 Consider
• No free tier
• Cloud-only (no self-hosting)
• Enterprise plan may be required for teams
💡 Budget tip: Gainsight doesn't have a free tier —
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Frequently Asked Questions
How much does Gainsight cost?
Gainsight offers custom pricing. Enterprise pricing is available on request.
Is Gainsight free?
No, Gainsight does not offer a free tier. Contact sales for pricing.
What is Gainsight best for?
Gainsight is best for Enterprise customer success, churn prevention. Key features include: Health scores, playbooks, AI agents, surveys, journey orchestration.
Is Gainsight right for you?
Get a personalised AI Fit Score based on your role, budget, team size, and priorities.
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AiToolsMentor.com · Pricing verified March 29, 2026 · AI Tools Mentor Fit Score