Vitally
by Vitally💬 Customer SupportModern CS platform — AI copilot, customizable Hubs, fastest setup in category (2-3 weeks)
AI copilot, Hubs, automated Plays, health scoring, 70+ integrations
Last updated: March 29, 2026 · Pricing verified from official sources. Prices are subject to change by the provider.
Pricing
Price stable
Free TierNo
Entry Plan~$499/mo starting
Team Plan—
EnterpriseCustom pricing
API PricingREST API
See full API pricing & compare models →Prices exclude applicable taxes (VAT/GST/sales tax varies by region). Monthly prices shown — annual plans typically save 15-20%.
Specifications
Context / Input—
Max OutputCS dashboards, AI insights
ModalitiesText
Agent / AgenticNo
SecuritySOC 2
Self-hostedNo
Vitally — Who Is It Best For?
Fast-setup CS platform, mid-market SaaS
Ideal for:other
✅ Strengths
• SOC 2 certified
• AI copilot
💭 Consider
• No free tier
• Cloud-only (no self-hosting)
• Enterprise plan may be required for teams
💡 Budget tip: Vitally doesn't have a free tier —
Alternatives to Vitally
Zendesk AI
Zendesk
Enterprise helpdesk that handles tickets across email, chat, phone, and social with AI routing
$25/mo
Intercom
Intercom
Customer messaging with Fin, an AI bot that resolves issues before they reach your team
$39/mo
Freshdesk
Freshworks
Solid helpdesk at a fraction of Zendesk's price — free for up to 10 agents, AI ticket automation included
Free$23/mo
Tidio
Tidio
Simple AI chatbot for your website — answers customer questions 24/7, installs in minutes
Free$29/mo
Frequently Asked Questions
How much does Vitally cost?
Vitally offers custom pricing. Enterprise pricing is available on request.
Is Vitally free?
No, Vitally does not offer a free tier. Contact sales for pricing.
What is Vitally best for?
Vitally is best for Fast-setup CS platform, mid-market SaaS. Key features include: AI copilot, Hubs, automated Plays, health scoring, 70+ integrations.
Is Vitally right for you?
Get a personalised AI Fit Score based on your role, budget, team size, and priorities.
Start the recommendation wizardStart wizard Community Reviews
No reviews yet. Be the first to share your experience!
to leave a review.
AiToolsMentor.com · Pricing verified March 29, 2026 · AI Tools Mentor Fit Score