Zoho CRM
by Zoho🤝 Sales & CRMFull-featured CRM starting at $14/user — Zia AI predicts deals, suggests actions, free for 3 users
The most affordable full-featured CRM on the market. Zoho CRM includes Zia, an AI assistant that predicts deal outcomes and suggests next actions. Free for up to 3 users; Standard at $14/user/mo. Part of the larger Zoho ecosystem.
Zia AI predictions, lead scoring, workflow automation, omnichannel, 800+ integrations
Last updated: March 26, 2026 · Pricing verified from official sources. Prices are subject to change by the provider.
Pricing
Free TierYes — 3 users
Entry Plan$14/user/mo Standard
Team Plan$40/user/mo Enterprise
EnterpriseCustom pricing
API PricingREST API
Prices exclude applicable taxes (VAT/GST/sales tax varies by region).
Specifications
Context / InputCRM + Zia AI
Max OutputPredictions, tasks, emails
ModalitiesText
Agent / AgenticZia AI assistant
SecuritySOC 2, GDPR, HIPAA
Self-hostedNo
Zoho CRM — Who Is It Best For?
Budget CRM, SMBs, Zoho ecosystem
Ideal for:salesFoundersFreelancers
✅ Strengths
• Free tier available
• Affordable entry price ($14/mo)
• CRM + Zia AI context
• Zia AI assistant
• SOC 2, GDPR, HIPAA certified
• Zia AI predictions
⚠️ Consider
• Cloud-only (no self-hosting)
💡 Budget tip: Start with Zoho CRM's free tier to test it. Paid plans start at $14/mo. For a free alternative, check out Agentforce.
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Frequently Asked Questions
How much does Zoho CRM cost?
Zoho CRM offers a free tier. Paid plans start at $14/month. Team plans are $40/user/month. Enterprise pricing is available on request.
Is Zoho CRM free?
Yes, Zoho CRM offers a free tier with limited features. For full access, paid plans start at $14/month.
What is Zoho CRM best for?
Zoho CRM is best for Budget CRM, SMBs, Zoho ecosystem. Key features include: Zia AI predictions, lead scoring, workflow automation, omnichannel, 800+ integrations.
Is Zoho CRM right for you?
Get a personalised AI Fit Score based on your role, budget, team size, and priorities.
Start the recommendation wizardStart wizard aitoolsmentor.com · Pricing verified March 26, 2026 · AI Tools Mentor Fit Score